Release & Upload
Need help preparing or submitting a release? We can help you understand the required release information, metadata and submission workflow.
Royalty & Revenue
Questions about revenue reporting, the applicable revenue share, royalty administration or your eligible earnings can be raised through the available support channels.
Payment & Payout
For payout-related questions, keep your account and payment information accurate. The current minimum payout threshold is ₹50, subject to the applicable requirements.
Account Help
Contact support for account, login, profile or platform-related assistance through the official Record Tunes support channels.
Rights & Content
If you have a question about ownership, permissions, content rights, takedown matters or release compliance, provide clear information about the relevant release when contacting us.
Policy Help
We can help explain the Record Tunes platform rules and procedures. For individualized legal advice, consult a qualified legal professional.
Support hours:
Record Tunes operational support and processing are closed on
Saturday and Sunday. Requests received during the weekend
may be handled during the next operating period.
How We Can Help
Tell us what you need and provide enough information for our team to understand the issue.
Before Contacting Support
For release-related questions, keep your release title, artist name, account information and relevant details ready. This helps us understand your request more efficiently.
Email Support
Use the official Record Tunes contact channel to submit your question or request. Include the relevant details and any applicable release information.
Contact Record TunesTelegram Support
Telegram support is available as an additional Record Tunes support channel. Use the official Telegram contact information provided by Record Tunes rather than relying on unofficial accounts.
Live Support
Where live support is available through your Record Tunes account, you can use the platform's support facility to request assistance with supported topics.
Go to LoginRelease Support Topics
Common areas where users may need assistance.
Release / Upload
Submission, release information, metadata and upload-related questions.
Streaming / Royalty
Revenue reporting and royalty-related platform questions.
Payment / Wallet
Eligible payout and payment-related account questions.
Content & Rights
Rights, ownership, content compliance, takedown and related matters.